Frequently asked questions
Answers to the most common questions from operations leaders.
Is TeamCraft just another RPA tool?
No. TeamCraft is a managed execution layer: we redesign the process, deploy agents to run it, and operate it with governance and measurable quality.
Will this replace our systems?
No. TeamCraft works across your existing systems-of-record and tools.
How do humans stay in control?
Approvals, escalation thresholds, role-based access, and audit trails are built in.
What happens when exceptions occur?
Exceptions are categorized and routed through an inbox. Humans handle edge cases; routine work stays automated.
How do we know it is working?
We report monthly: capacity returned, automation rate, exception rate, cycle time, and quality score.
What does the discovery phase include?
We map the workflow, define acceptance criteria, set approval thresholds, and confirm the right tier for scope.
How quickly can we see results?
Most teams see value in the first 6 to 8 weeks as the first workflow stabilizes.
What kinds of workflows are a good fit?
High-volume workflows with clear completion criteria, repeatable exceptions, and evidence requirements.
How do you handle quality drift?
We use rubric scoring, sampling, and drift alerts to catch and remediate changes early.
Do you support regulated industries?
Yes. We design evidence capture and approval paths to meet compliance and audit needs.
Topics covered
What to ask us
Still have questions?
Talk with the TeamCraft team
We can answer detailed questions during a discovery call.